Account Manager

We’re looking for someone who can bring order to creative chaos.
Call it Account Manager.
Call it Project Manager.
Call it Project Conductor.
We don’t care about titles. We care about the person.

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This role exists because:

• projects are scaling faster than we can track them
• files are multiplying like rabbits
• clients need clarity (and reassurance)
• work happens while we sleep - and sometimes we wake up wondering what the night team shipped

This role is about creating clarity, continuity, and calm - for clients and for the artists doing the work.

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Your mission

Own communication between clients and artists, making complexity feel simple and ambiguity disappear. Team up with our COO to manage up to 10–15 active projects at once, run client calls, and translate feedback into clear, actionable tasks across time zones. You’ll track everything (and lose nothing), organize work in Notion so project status is always clear, watch deadlines like a hawk, and prevent emergencies before they happen. Above all, you’ll make clients feel safe - even when timelines are insane - and help artists stay focused and undistracted, keeping everyone rowing in the same direction.

You’ll thrive here if you…

Love solving problems before they explode, think independently, and don’t wait to be told what’s broken. You can speak both “client” and “artist” fluently, value clarity above everything, and care about communication just as much as execution. You’re proactive, not reactive, have a strong BS-radar, and aren’t afraid to say “no” or “not yet” when needed.

You’ve likely done this before in some form - managing client-facing projects or accounts, working in production, events, media, post, animation, or agency environments, running creative deliverables at scale, coordinating remote teams, and staying calm while working with large clients and high stakes.